Trainings

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To register, please email: Trainings@alsintegratedsvc.com

In your email, include the following details:

• First and Last Name
   
• Practice Name
   
• Which Training You’re Signing Up For
   
• Type of Practice (PT, OT, SLP, etc.)
   
• Email Address
   
• Phone Number
   

Once registered, you will receive a Zoom link for the session.

Join us this September for a month of practical, hands-on training designed to simplify what matters most for your practice.  Our sessions will focus on improving front desk operations, billing accuracy, and compliance. Each training is developed to give your team real-world tools and confidence to handle everyday challenges.

Front Desk Excellence  Sept 5, 2025

• Patient Intake Best Practices – capturing accurate and complete demographic and insurance information
   
• Insurance Verification – confirming coverage, eligibility, and benefits before the visit
   
• Authorizations – understanding payer requirements and securing approvals to prevent denials
   
• Copay & Payment Collection – strategies for collecting patient responsibility upfront while maintaining professionalism and compassion

Collections & Patient Statements  Sept 12, 2025

Managing collections and patient statements can be one of the most sensitive and challenging parts of running a PT, OT, or SLP practice. This training is designed to equip your team with the tools, language, and processes needed to handle collections professionally and with compassion.

Participants will learn:

• How to clearly communicate patient financial responsibility at the time of service
   
• Best practices for preparing and sending accurate patient statements
   
• Effective follow-up strategies for past-due balances
   
• Tips for reducing collection challenges through proactive front desk processes
   
• Legal and compliance considerations when managing patient balances
   

By the end of this training, staff will feel confident in addressing patient balance questions, reducing outstanding collections, and improving your practice’s cash flow—all while maintaining excellent patient relationships.

DX Codes in PT, OT, and SLP Visits September 19, 2025

• How many DX codes to use per visit (best practices for PT, OT, and SLP)
   
• Why it’s important not to overload claims (including why more than 8 DX codes can cause issues)
   
• Common mistakes to avoid when assigning DX codes
   
• Payer expectations and how DX codes drive medical necessity

CPT Code Deep Dive: Functional & Therapeutic Interventions October 6, 2025

• Focus on commonly used therapy codes (97530, 97110, 97535, 97140, etc.)
   
• Best practices for documenting medical necessity

Documentation Excellence – Supporting Medical Necessity October 10, 2025

• Writing defensible notes that meet payer & audit standards
   
• Connecting goals, progress, and CPT code selection
   
• Using outcome measures to support treatment plans

Collections & Patient Communication Strategies October 24, 2025

• Collecting balances without losing patient trust
   
• Setting financial expectations at the front desk
   
• Using patient statements & payment plans effectively

To Be Announced

To Be Announced

To Be Announced